FREQUENTLY ASKED QUESTIONS
Answers to Your Questions
How long will it take to get access of the course?
Your credentials to access the course will be delivered to your inbox within 5-10 minutes of your purchase. Please check your promotions/updates tab and spam folder as well.
Are the courses in Hindi or in English?
All the courses are available in Hindi and English, and you will get access to both after purchasing the course.
I made a payment but did not receive an email?
Drop me an email at shivenuankit@gmail.com & me and my team will look into this for you.
Do the courses come with a certificate of completion?
Yes. All the courses come with a certificate of completion.
Is there a group that I will join, after purchasing the course?
Yes. You will join a community of like-minded enthusiasts on I Big Wonder wherein you can share your doubts and connect with more people.
Can I cancel my course purchase if I don’t like it? Will I get a refund?
Yes! You can cancel your course within 14 days of purchase if you don’t like it. I don’t want your money if you are not happy with the course. You can email me at shivenuankit@gmail.com & I’ll cancel and refund your money within hours. No awkward questions asked.
I have a different question. Where can I ask it?
Drop an email at shivenuankit@gmail.com describing your issue and we'll get back to you within 24 hours.
I have paid for multiple courses, but I cannot access all of them from my account?
Drop a message with your registered email and the course to "Tech Support" under the "My Account" menu. The team will look into this and come back to you with 5-6 hours.
Which type of payments we accept?
We are accepting payment from Debit cards, Credit cards, Visa cards, UPI's, wallets like paytm.
So almost we are accepting all types of payment methods.